Why Isn’t My LED Sign Working? An Easy Troubleshooting Guide

If your LED sign has stopped working, don’t worry—it’s often a simple fix! One of the most common culprits is the power cord or power supply.

Before diving into complicated troubleshooting, follow this quick guide to check if the problem is as simple as replacing the power supply.

You might be surprised how easy and inexpensive it is to get your sign glowing again.

An Easy Step-By-Step LED Sign Troubleshooting Guide

Step 1: Check the Power Supply

Your LED sign’s power supply is the device that plugs into the wall and provides the correct voltage to power your sign. If your sign isn’t working, this should be the first thing you troubleshoot.

1) Check to see if the power supply is securely inserted into the input port.

2) Verify the power supply is fully plugged into a properly rated wall outlet.

3) Toggle the on/off switch once steps 1 and 2 have been completed. Switches can wear out over time.

Step 2: Replace the Power Supply if Needed

If the sign still doesn’t turn on after checking the connections and outlet, the power cord or power supply is likely the issue. The good news? It’s a simple and inexpensive fix.

Steps to Replace Your LED Sign Power Supply

• Check your warranty status. If you are in the 1 year warranty period, contact [email protected] for a replacement power supply.
  
• If you are outside your warranty period, Look for a compatible replacement online. You’ll need to match the voltage and amperage listed on your old power supply (e.g., 110V, 2A, 60Hz).

Where to Find One: While we don’t sell replacement power supplies at the moment, you can easily find one on Amazon.  

Safety First: Don’t Attempt Sign Repairs

It can be tempting to open up the power supply or mess with the internal wiring of your LED sign but don’t do it.
Power supplies and electrical components can be dangerous to work with if you’re not trained.

Instead, if replacing the power supply doesn’t solve the issue, contact us at [email protected].

We’re here to help troubleshoot further or recommend professional repairs.

A Simple Fix to Keep Your Custom LED Sign Shining

In most cases, a non-functioning sign is caused by a faulty power cord or power supply.

With a quick check and a small replacement, you can have your sign back up and running in no time.

If you have questions or need assistance, don’t hesitate to reach out—we’re here to make the process easy for you.

Ready to Illuminate Your Brand Vision?

At Brite Idea Displays, we specialize in creating high-quality, custom LED and LEDON signs tailored to your business needs.

Our experts are ready to assist with your next large-scale project, offering guidance and creative insights on how LED signs can enhance your brand.

We also offer non-illuminated display solutions such as branded ashtrays, acrylic tabletop signs, retail POS displays, custom bar mats, and many more customized options.

Share your vision with us, and we’ll bring it to life. Your wholesale and retail sign projects are only a few steps away with Brite Idea Displays.

Let’s Get Started!
Contact us today to explore how we can partner with you on your next custom LED business sign project.

From brainstorming to delivery, we’ll make sure your signage stands out and leaves a lasting impression.

Shop Our Retail Ready LED Signs

Frequently Asked Questions

How do I troubleshoot my LED sign not working?

Your LED sign may not be working due to a faulty power supply or power cord. Start by checking that the power supply is securely connected to both the wall outlet and the sign’s input port. If it’s still not working, consider replacing the power supply. For more troubleshooting tips, read our easy troubleshooting guide.

How can I replace my LED sign’s power supply cord?

If you’re within the warranty period, contact [email protected] for a replacement. If you’re outside the warranty, you can purchase a compatible power supply online. Be sure to match the voltage and amperage to your existing one. For safety, avoid attempting internal repairs yourself.

Does Brite Idea Displays offer other types of signage solutions?

Yes, Brite Idea Displays specializes in a variety of signage solutions, including:
LED Signs: Bright, energy-efficient displays perfect for catching attention.
LEDON Signs: A modern take on neon signage, combining the efficiency of LEDs with the aesthetic appeal of traditional neon.
Non-Illuminated Signs: Custom-designed signage without lighting, ideal for indoor or outdoor use.
Retail Ready LED Signs: Ready-made LED signs. Atm, CBD, THC, Vape, Cigars, Tattoo, and Cannabis are popular ready-to-ship in stock LED signs for retail businesses.

What are some examples of non-illuminated signs Brite Idea Displays can make?

Brite Ideas Displays offers a wide range of non-illuminated signage. Wholesale and bulk solutions are available. 

Custom storefront signs
Wall-mounted or freestanding signs / logos
Informational plaques and panels
Branded and custom clocks
Custom PVC Bar Mats
Point of Sales displays
Acrylic tabletop signs
Branded ashtrays

Tell us what you need and our experts will develop and design your solution! Custom signs are our specialty.