Brite Idea Displays: One Year Limited Warranty

Warranty Coverage

Brite Idea Displays (“Company”) guarantees that its custom LED signage and displays (“Product”) are free from defects in materials and workmanship under normal use for a period of one (1) year from the date of shipment to the original purchaser (“Warranty Period”).

What This Warranty Covers

  1. Manufacturing defects in LED components, wiring, and power supplies.
  2. Defects in materials and workmanship affecting functionality under normal operating conditions.
  3. Replacement or repair of defective components at the sole discretion of Brite Idea Displays.

 What This Warranty Does Not Cover

  1. Damage caused by improper installation, misuse, neglect, or unauthorized modifications.
  2. Normal wear and tear, cosmetic damage, or damage due to environmental exposure beyond intended use.
  3. Electrical surges, lightning, power fluctuations, or use of improper voltage supply.
  4. Water or moisture damage for non-weatherproofed products.
  5. Products used outside their intended applications.

Warranty Claims Process

  1. The purchaser must notify Brite Idea Displays in writing at [email protected] within the Warranty Period.
  2. The claim must include proof of purchase, a detailed description of the defect, and photographic evidence.
  3. If applicable, the Product must be returned for evaluation, with the purchaser responsible for shipping costs.
  4. If a defect is confirmed, Brite Idea Displays will, at its discretion, repair or replace the defective part(s) at no charge.

Limitations of Liability

  1. Brite Idea Displays is not liable for indirect, incidental, or consequential damages arising from the use or inability to use the Product.
  2. The warranty applies only to the original purchaser and is non-transferable.
  3. Unauthorized repairs or modifications void this warranty.

 

Article 6 - Return of Goods

  1. Any return must be pre-approved by Brite Idea Displays and follow the provided return instructions.
  2. Products must be returned in original packaging and in the condition in which they were received.
  3. If the defect is not covered under warranty, repair costs, if applicable, will be quoted to the purchaser before any work is performed.

Governing Law

This warranty shall be governed by and interpreted under the laws of the state of Wisconsin, without regard to conflict of law principles.

 

For warranty inquiries, please contact: [email protected]